Client Reviews

Read What Our Clients are Saying

Diane is fantastic to work with. She listened effectively to our travel ideas and made several excellent suggestions based on these ideas. She was prompt with all her responses to our inquires and gave detailed explanations. She made our trip plans smooth and enjoyable!

Kimberley

Diane was very accommodating and thorough in all our dealings with her. She was very responsive when we had questions or problems, and always very friendly.

Bob

Diane has planned several amazing solo trips for me over the years. Another one to the high arctic was planned for June 2019. Due to climate change, a last minute decision was made to cancel this trip by the adventure company. I was beyond disappointed. Within hours of receiving this news, Diane pulled an ‘all nighter’ to present options to replace the cancelled trip. Adventure solo travel requires a high level of confidence in your travel advisor. My head spinning, 24 hours later, I was booked on a tour that had been on my bucket list for years. Diane’s connections, organizational skills and professionalism were key to making this happen. Every detail was attended to from flight upgrades to airport limo services. There was not one hiccup my entire trip. That’s the hallmark of an excellent advisor. Diane was able to turn a disappointment into an exhilarating ‘once in a lifetime’ experience. Thank you.

Lesterjf

Diane was great to provide all the information needed to plan our trip, what to expect when we arrived and departed. What to do and not to do on our trip to keep us safe. The resort she picked was amazing – very happy with the trip and Diane’s recommendations were right on.

Holstein Hugger

She’s very prompt at responding, good communication and always willing to help you set up a new adventure!

Peanut

Diane is a pleasure to work with. Always smiling and helpful…even when I’m whining! She listens to what we want and gives honest answers to our constant questions. Our group lives quite far apart, but Diane keeps us organized. I would recommend Diane to anyone, whether a single traveler or a large group. She makes me feel just as important as someone who spends a lot more money on their vacation. Thanks Diane!

Helliefant

Diane was prompt and detailed in responding to questions. She made helpful suggestions and took care of every detail.

Hiker

Excellent. Always a pleasure.

Donna

Diane was very helpful and professional. However, in regard to CIE tours themselves, we have concerns. We never got the travel packs they sent to everyone on the trip but they did correct it and sent the two packages to our hotel room. The places we toured were great, maybe a few too many castles and churches for my husband but otherwise very interesting. Most of the hotels were great but then we do not expect to have top of the line – as long as they are clean. One hotel was at a University Campus – it was so far out of town, there was nothing to do around it in our free time and the hotel itself was nothing special or unique. It was a day of rain and it would have been nice to be able to go back to the hotel, get dried off and head out again but instead, we were dumped in the city and had to wait for pickup. We have had better guides on other tours. I could have done without the prison tour. Probably would not book with CIE again.

101

Diane took care of all the details of our trip, making sure we had what we needed for a relaxed and enjoyable vacation. Her attention and follow-up is excellent.

Helen

She is always awesome!! She always takes care of all my travel details. I’ve recommended her to many others!

Sam

She was very helpful Gave us lots of tips and encouragement and prepared documents as required. She was unable to find us modest priced accommodation for various reasons. We had a glorious trip and Dianne helped us accomplish this. Thank you.

Lady

Excellent experience. Huge benefits to booking our trip with an experienced and knowledgeable travel agent such as Diane. No detail was missed.

Ellen

She listens to what you really want in your vacation and makes it happen – has very creative ideas for people on a budget! She makes it seem so easy – when I totally know it’s not – then I get to relax knowing everything is reserved and I get to relax on a beach… delightful 🙂

Jenelle

Everything in good order before trip. Met with our group at one of our homes to answer any last minute questions.

Goodtime

Diane is incredible to work with. She has a clear understanding of her clients needs combined with an amazing amount of experience and knowledge of the business which for me was critical when planning this type of a vacation. The itinerary that she created for our trip to Sorrento, Positano and Amalfi was truly the experience of a lifetime and left us with so many wonderful memories. I have referred Diane to friends and neighbours who are looking to create a special itinerary and will continue to do so as her service is absolutely wonderful. Thank you Diane for helping us to create the trip of a lifetime.

Amanda

Diane was available 24/7 and was quick to respond. She put our minds at ease by always being ahead of the game and taking care of all the details. Thank you for everything.

Stephen

Fantastic, she was very helpful.

Nancy

We enjoy working with Diane. She talks to us about what we are hoping to do and what we like and makes great recommendations. She is willing to answer all of our questions. Diane follows up to make sure we are in the know about everything that will be happening. She always des her homework and gives us lots of information.

Wendy and Neil

Diane was great to work with – understood my needs, attentive and ensured I had what I needed….I have had many travel agents in my time and great to have the personal, local touch!

Red

Very good. Diane did an excellent job in booking our trip. Motels were awesome. Looking forward to more trips with Diane. Good job.

Amos

She gave us good info on travelling in general as we had some new travellers in our group. Always enthusiastic.

Wendy

It was a pleasure working with Diane. Would absolutely recommend her services. She is attentive, knowledgeable, very friendly, lots of enthusiasm and energy. Thank you Diane.

Kris