Read What Our Clients are Saying
Thanks Diane! I can’t thank you enough for your help on this. I have been ‘going to book’ this trip since back in the summer … and after one email and an 8 minute conversation with you, it is booked and we are so excited! In my opinion, the booking fee is worth every penny! Look at the research you did – finding us an incredible room, with the breakfast and dinner included – I never would have thought to check that. The options for the dog sled, knowing which sessions had availability etc, – all information that I could have gathered, but hadn’t made time to do! You’re a pro and I so appreciate your help and enthusiasm for booking this trip for us, can’t wait to share pics!
Diane has planned several amazing solo trips for me over the years. Another one to the high arctic was planned for June 2019. Due to climate change, a last minute decision was made to cancel this trip by the adventure company. I was beyond disappointed. Within hours of receiving this news, Diane pulled an ‘all nighter’ to present options to replace the cancelled trip. Adventure solo travel requires a high level of confidence in your travel advisor. My head spinning, 24 hours later, I was booked on a tour that had been on my bucket list for years. Diane’s connections, organizational skills and professionalism were key to making this happen. Every detail was attended to from flight upgrades to airport limo services. There was not one hiccup my entire trip. That’s the hallmark of an excellent advisor. Diane was able to turn a disappointment into an exhilarating ‘once in a lifetime’ experience. Thank you.
Diane is a pleasure to work with. Always smiling and helpful…even when I’m whining! She listens to what we want and gives honest answers to our constant questions. Our group lives quite far apart, but Diane keeps us organized. I would recommend Diane to anyone, whether a single traveler or a large group. She makes me feel just as important as someone who spends a lot more money on their vacation. Thanks Diane!
I just wanted to send you a note to let you know that we had a great vacation. We had one of the best rooms with spectacular view of ocean. The food was amazing and being a smaller resort people were exceptionally friendly. We made some great friends! We did go on catamaran excursion and swam with turtles which was lots of fun. We hired a private taxi and visited Harrison’s cave and Bathsheba which was beautiful. Thank you for the recommendation, once again you exceeded our expectations.
Diane was very helpful and professional. However, in regard to CIE tours themselves, we have concerns. We never got the travel packs they sent to everyone on the trip but they did correct it and sent the two packages to our hotel room. The places we toured were great, maybe a few too many castles and churches for my husband but otherwise very interesting. Most of the hotels were great but then we do not expect to have top of the line – as long as they are clean. One hotel was at a University Campus – it was so far out of town, there was nothing to do around it in our free time and the hotel itself was nothing special or unique. It was a day of rain and it would have been nice to be able to go back to the hotel, get dried off and head out again but instead, we were dumped in the city and had to wait for pickup. We have had better guides on other tours. I could have done without the prison tour. Probably would not book with CIE again.
Diane is incredible to work with. She has a clear understanding of her clients needs combined with an amazing amount of experience and knowledge of the business which for me was critical when planning this type of a vacation. The itinerary that she created for our trip to Sorrento, Positano and Amalfi was truly the experience of a lifetime and left us with so many wonderful memories. I have referred Diane to friends and neighbours who are looking to create a special itinerary and will continue to do so as her service is absolutely wonderful. Thank you Diane for helping us to create the trip of a lifetime.
We enjoy working with Diane. She talks to us about what we are hoping to do and what we like and makes great recommendations. She is willing to answer all of our questions. Diane follows up to make sure we are in the know about everything that will be happening. She always des her homework and gives us lots of information.